Specialist (m/w/d) Customer Quality Management
Core
Manage customer quality issues, coordinate cross-site quality complaints, and lead process audits to ensure consistent quality strategy across production locations.
Role type
Specialist in Customer Quality Management
Builds
Unified quality strategy and optimized processes across multiple production sites
Domain
Automotive manufacturing / Quality Engineering
Required skills
Quality management, Process audit planning, Risk analysis, Root cause analysis, Cross-site coordination, Reporting
Preferred skills
VDA 6.3 auditor training, Tier1/OEM supplier experience, Automotive industry background
Technologies
SAP, MS-Office, Statistical software
Responsibilities
Handle customer quality inquiries professionally, Coordinate quality complaints with production sites, Conduct internal process audits, Analyze weaknesses and risks, Generate quality reports for internal and customer use
Seniority
Mid-level, experienced specialist