Kundenbetreuer - Support (m/w/d)
Core
Providing technical support, user training, and documentation for public administration software systems (fund office, fishing licenses, trade regulations, traffic orders) and online citizen services.
Role type
Customer Support Specialist (IT/Software)
Builds
Public administration software applications and online citizen service portals
Domain
Public Administration / Government IT
Deliverable
client delivery
Required skills
Windows OS, Office solutions, ticketing systems, software/hardware troubleshooting, user training, documentation creation
Preferred skills
Experience in customer support, experience in public administration or citizen office, experience in IT or software support
Technologies
Windows, Office, Ticketing Systems