Serviceassistent Customer Care Center Agent (m/w/d)
Core
First-line customer service agent handling inquiries across multiple communication channels and supporting outbound sales activities for Mercedes-Benz, smart, ŠKODA, and VW brands.
Role type
Customer Care Center Agent
Builds
Customer satisfaction and sales support for automotive brands
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
Customer service, outbound sales, CRM systems, telephone communication, IT program usage
Preferred skills
Commercial or technical training, experience in customer care, teamwork, flexibility
