German speaking customer service in sunny Greece
Remote
Core
German-speaking customer service and technical support for major brands (Netflix, PayPal, Canon, Microsoft, Mercedes) via phone, chat, and email.
Role type
Customer Support Advisor / Technical Support Advisor
Builds
Customer support and troubleshooting for multinational brands
Domain
Customer Service / Technical Support
Deliverable
client delivery
Required skills
Fluent German, English communication, problem-solving, case management, documentation
Preferred skills
Service orientation, result orientation, computer skills, prior service experience
Responsibilities
Communicate with German customers via phone, chat and e-mail; Troubleshooting; Follow up on cases and ensure they are closed effectively and according to schedule; Document cases in internal systems
