Kundenbetreuer (m/w/d) im Fachbereich Kreditabrechnung [Kziff. CL88AV70]
Core
First point of contact for merchant partners via phone and email regarding ongoing credit applications and credit billing inquiries.
Role type
Customer service representative (credit operations)
Builds
Credit application support and credit billing operations for merchant partners
Domain
Financial services / Credit operations
Deliverable
client delivery
Required skills
High phone affinity, structured work style, reliability, problem-solving in escalations
Responsibilities
Handling inbound merchant phone calls, answering status inquiries, processing merchant email inquiries, supporting daily operational tasks, assisting in mail management, filing and sorting documents
