Mitarbeiter Kundenservice im Tag- und Nachtdienst (m/w/d)
Hybrid
Core
24/7 telephone customer service and support, handling inquiries, order intake, and data entry.
Role type
Customer Service Representative (Night/Day shift)
Builds
Customer support interactions and order processing
Domain
General Customer Service
Deliverable
client delivery
Required skills
telephone communication, customer orientation, problem-solving, MS Office (Word, Excel, Outlook, Teams), data entry
Responsibilities
Professional telephone consultation and customer care 24/7, processing inquiries and solving problems, entering customer data into the system, accepting orders, ensuring customer satisfaction through NPS surveys