IT Customer Support Specialist (m/w/d)
Core
Providing IT support, troubleshooting, and software implementation for business process digitalization products.
Role type
IT Customer Support Specialist
Builds
Digitalization solutions for business and document processes
Domain
IT / Business Process Digitalization
Required skills
Windows Server administration, technical communication, customer orientation, independent problem solving, network administration, software rollout planning
Preferred skills
Linux knowledge, cloud environment experience, multifunction device experience, software implementation know-how
Responsibilities
Handling customer inquiries and troubleshooting issues, assisting with software implementation and customer training, maintaining internal networks and IT systems, participating in software rollout planning and execution