Starte deine internationale Karriere in Lissabon – Werde Technischer Support Mitarbeiter (m/w/d)!
Core
Provide technical support to customers via phone, email, and chat, diagnosing and resolving issues related to products and services.
Role type
Technical Support Specialist
Builds
Customer support services for products and services
Domain
Technology support
Deliverable
client delivery
Required skills
Technical problem diagnosis, Customer communication, Installation and maintenance support, Documentation and reporting, Team collaboration
Preferred skills
Interest in technology, Problem-solving abilities
Technologies
N/A
Responsibilities
Answer customer inquiries via phone, email, and chat; Diagnose and resolve technical issues; Assist with product installation and troubleshooting; Collaborate with product teams to improve services; Document and report recurring issues and solutions.