CareerPlan

Call Center Agent (m/w/d) [Kziff. CL87AV77]

Heidelberg, Neckar, BADEN_WUERTTEMBERGFull-time2025-04-30 → 2026-11-11

Core

Inbound and outbound phone contact with debtors and clients to negotiate fair payment agreements and remind about open balances.

Role type

Customer service agent (debt collection)

Builds

Payment agreements and collections for clients

Domain

Financial services / Debt collection

Deliverable

client delivery

Required skills

Fluent German, phone communication, negotiation, documentation, empathy

Preferred skills

Experience in phone customer contact, additional languages