IT-Systemadministrator (m/w/d) 2 nd Level– mit Schwerpunkt Cloudlösungen, Intune, Citrix, N-able –
Core
2nd Level IT support and system administration for clients, focusing on troubleshooting, implementation, and maintenance of cloud and endpoint solutions.
Role type
2nd Level IT System Administrator (Cloud & Endpoint)
Builds
IT systems, cloud configurations, and endpoint management solutions for clients
Domain
IT Services / Cloud Infrastructure / Endpoint Management
Required skills
Microsoft Cloud solutions (Office 365, Azure), Intune, Citrix, N-able (SolarWinds), Windows Clients, Windows Server, Network Infrastructure, Hardware/Software Installation, Documentation
Preferred skills
VMware, Sophos
Responsibilities
Handle 2nd Level support tickets via phone, email, and ticketing system; Analyze and resolve technical issues independently; Implement and install software and hardware solutions in client environments; Plan and execute new IT system deployments; Maintain and administer existing IT components; Create and update technical documentation.
