Kundenbetreuer (m/w/d) - telefonischer Service [Kziff.CL10AV44]
Core
Handling customer inquiries via phone and email, providing commercial and basic technical information, and logging interactions in an IT system.
Role type
Customer Service Representative
Builds
Customer support and service resolution
Domain
Commercial services / IT support
Deliverable
client delivery
Required skills
Customer consultation, Commercial knowledge, Windows proficiency, German (C1)
Responsibilities
Answering customer inquiries, Providing commercial and technical information, Logging inquiries and solutions in IT systems, Escalating complex questions to partners or departments
