15 Call Center Agent Inbound Mitarbeiter m/w/x
Core
Inbound customer support and sales across multiple industries including energy, airlines, online tools, and telecommunications.
Role type
Inbound Call Center Agent
Builds
Customer service interactions, sales conversions, and complaint resolution
Domain
Telecommunications, Energy, Travel, E-commerce
Deliverable
client delivery
Required skills
Telephone communication, Customer consultation, Complaint handling, Sales (Cross/Upsell), Technical support (Smartphone/App), Data entry
Preferred skills
Experience in telephone service, Career switcher
Technologies
Smartphone, App, Database
Responsibilities
Handling inbound customer inquiries, Processing complaints, Managing customer feedback, Performing sales cross-upsells, Providing technical support for smartphones and apps, Maintaining databases
Seniority
Entry-level, flexible hours
