Mitarbeiter IT-Service / IT-Helpdesk | M/W/D
On-site
Core
Providing 1st and 2nd level IT support, troubleshooting, and infrastructure maintenance for a client in the Smart-Factory and industrial technology sector.
Role type
IT Service / Helpdesk Technician
Builds
Maintains IT systems and ensures operational availability for client staff
Domain
Industrial Technology / Smart-Factory
Required skills
System integration in Windows environment, Hardware and software procurement, IT process optimization
Preferred skills
Ticket management in German and English
Technologies
Microsoft environment, Client systems, Telecommunications, Printers, PCs
Responsibilities
Answering IT inquiries from colleagues, developing solutions for problems, monitoring and maintaining IT systems, 1st and 2nd level support, selecting and procuring hardware and software, optimizing IT processes