IT-Support im Außendienst (m/w/d) Mannheim
Core
2nd Level IT support for field operations, handling tickets and performing on-site maintenance, repairs, and installations for printers, plotters, PCs, notebooks, and peripherals.
Role type
Field IT Support Technician
Builds
IT infrastructure and device functionality for field teams
Domain
IT Services / Hardware Support
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, printer/plotter maintenance, PC/notebook repair, network configuration, software installation, ticket management, system analysis, documentation
Preferred skills
none stated
Technologies
none explicitly listed
Responsibilities
process 2nd level support tickets in assigned region, perform service and maintenance on printers, plotters, PCs, and notebooks, install and configure hardware and software, configure networks, participate in IT projects, analyze and document system and application errors