Kundenbetreuer (m/w/d)
Core
Customer service and technical consultation for exhibition clients (exhibitors) in English.
Role type
Customer Support Specialist (Exhibition Services)
Builds
Exhibition stand solutions, ticketing, and visitor registration services for a World Heritage site.
Domain
Event Management / Exhibition Industry
Deliverable
client delivery
Required skills
English (very good), telephone communication, email management, technical consultation, order processing, ticket management, system support
Preferred skills
Knowledge of stand construction, tour reservation
Technologies
Online ordering systems
Responsibilities
Answering calls and processing emails from international customers, consulting exhibitors and agencies on technical trades and stand construction solutions, supporting ticket orders and cancellations, registering trade visitors, supporting online ordering systems, reserving tours and providing information on various offerings.