Wir suchen, Kundenberater / Kundenservice mit Englischkenntnisse C1 zwingend erforderlich
Hybrid
Core
Handling customer inquiries via phone, email, chat, and videochat for international trade fairs and cultural hotlines, primarily in English.
Role type
Customer Service Representative (Inbound)
Builds
Customer support for trade fair visitors and exhibitors, ticketing support, and tour reservations for a World Heritage site.
Domain
Trade fairs and cultural heritage
Deliverable
client delivery
Required skills
English (C1), German (fluent), customer communication, online ordering systems, computer proficiency
Responsibilities
Answering customer questions via phone, email, and webchat; assisting with ticket orders and cancellations; registering trade fair visitors; reserving tours and providing information about cultural offerings.
