IT-Serviceagent im UIPath RPA Umfeld(m/w/d)
Core
First point of contact for customers, handling inquiries via phone and email, processing tickets, and maintaining the customer database.
Role type
Customer Service Agent
Builds
Customer support operations
Domain
IT Services / RPA
Deliverable
client delivery
Required skills
German (fluent), English (good), communication, organization, stress management, teamwork
Responsibilities
Answer customer inquiries via phone and email, process tickets from customer environments, maintain and update customer database, collaborate with development team to resolve customer issues
