Mitarbeiter Terminkoordination (m/w/d)
Core
Coordinate and manage patient appointments and treatment schedules for hospital inpatient, outpatient, and day clinic services.
Role type
Administrative appointment coordinator
Builds
Patient appointment schedules and treatment coordination
Domain
Healthcare / Hospital administration
Required skills
Appointment scheduling, telephone and email communication, patient counseling, resource management, electronic calendar management, conflict resolution
Preferred skills
Empathy, service orientation, structured work approach, PC and telecommunication skills
Responsibilities
Ensure availability for patient inquiries via phone and email, provide counseling on service portfolio and schedule appointments, coordinate treatment resources to avoid bottlenecks, manage electronic appointment systems, support inpatient/outpatient/day clinic areas