Kundendienstleiter (m/w/d)
On-site
Core
Leading service, customer reception, and workshop operations at a Mercedes and KIA dealership to drive revenue, utilization, and service quality.
Role type
Service department manager (automotive)
Builds
Service department operations for Mercedes and KIA dealerships
Domain
Automotive retail and service
Required skills
Automotive service experience, leadership, business acumen, process improvement, customer orientation
Preferred skills
Prior leadership in automotive service, technical understanding
Responsibilities
Manage service, customer reception, and workshop areas; Lead, motivate, and develop the team; Ensure revenue, profit, and utilization targets; Maintain high service quality; Develop processes and identify potential
Seniority
Mid-level, hands-on manager
