Mitarbeiter Qualitätssicherung (m/w/d)
Core
Managing customer complaints, root cause analysis, and implementing corrective/preventive actions to ensure product quality.
Role type
Quality Assurance Specialist
Builds
Corrective and preventive measures for manufacturing processes
Domain
Manufacturing / Quality Management
Required skills
8D methodology, statistical analysis, ISO 9001 auditing, 3D measurement systems, technical drawings (ISO-GPS), SAP/S4Hana, Microsoft Office
Preferred skills
Poka Yoke, PDCA, KVP, 3D scanning systems
Responsibilities
Tracking and analyzing customer complaints, coordinating with interfaces to clarify causes, verifying effectiveness of corrective actions, conducting internal audits based on ISO EN 9001:2026, creating customer first-article inspection reports using 3D measurement systems, communicating with sales and customers regarding quality issues.
Seniority
Mid-level, hands-on specialist
