Kaufmännischer Mitarbeiter (m/w/d) Kundenservice und Beschaffungslogistik
Core
Managing customer orders, monitoring shipment timelines, handling claims, and coordinating communication between customers and partner carriers for logistics and procurement services across Europe.
Role type
Administrative logistics and customer service specialist
Builds
Logistics operations, parcel transport, and procurement logistics for clients
Domain
European logistics and transportation
Deliverable
dashboards & analysis
Required skills
Order processing, shipment tracking, statistics management, claims handling, carrier communication
Preferred skills
Logistics training, prior experience in logistics
Technologies
N/A
Responsibilities
Capture and process customer orders, daily timeline monitoring, maintain statistics, handle complaints, monitor ongoing shipments, communicate between customer and partner carriers
Seniority
Entry-level to Mid-level, hands-on IC