TELEFONISCHE KUNDENBERATUNG (m/w/d)
Hybrid
Core
Provide telephone and email customer service for health insurance members, handling inquiries about health cards, electronic patient records, and digital services.
Role type
Customer service representative (health insurance)
Builds
Customer support for hkk health insurance members
Domain
Health insurance
Deliverable
client delivery
Required skills
telephone communication, email communication, data entry, MS Office, technical understanding of apps
Preferred skills
background in dialog marketing, multi-year experience in telephone customer service, high learning agility