Mitarbeiter/in Telefonie/Vorabterminierung
Core
Telemarketing assistant supporting the outside sales team by managing customer and prospect contacts, conducting outreach, and scheduling appointments.
Role type
Telemarketing assistant (sales support)
Builds
Customer relationships and sales pipeline for document management, workflow, color management, digitalization, automation, and managed print services
Domain
B2B sales, document management, workflow, digitalization, managed print services
Deliverable
client delivery
Required skills
Telemarketing, customer relationship management, appointment setting, CRM documentation, requirement analysis
Preferred skills
Empathy, confident communication, self-confidence
Responsibilities
Contact new prospects to build customer relationships, identify and define customer requirements, schedule and prepare appointments for outside sales team, document customer interactions in CRM
Seniority
Entry-level, individual contributor