Disponent Bustouristik (m/w/d)
Core
Managing bus tour operations, scheduling drivers and vehicles, handling customer inquiries, and coordinating subcontractors for large events.
Role type
Senior Operations Manager (Bus Tourism)
Builds
Bus tour services, event transport, and fleet management for ÜSTRA Reisen GmbH
Domain
Public transport and tourism
Required skills
Driver scheduling, fleet management, customer inquiry handling, subcontractor coordination, budget management, regulatory compliance, team leadership
Preferred skills
Qualification as Verkehrsfachwirt, knowledge of social regulations for drivers, negotiation skills
Technologies
Windows, Excel, Word, Outlook
Responsibilities
Lead assigned staff, process customer inquiries from quote to billing, coordinate subcontractors for events, align with line traffic scheduling, ensure efficient personnel and vehicle deployment, create duty and vacation plans, issue driving orders, monitor traffic externally, perform driving duties, support the department head
Seniority
Senior, hands-on IC