Stellvertretende Leitung der Fachstelle Besondere soziale Leistungen (m/w/d)
Core
Supporting the head of the department in developing and optimizing work processes, handling complex cases under WoGG, BAföG, and BuT, and coordinating tasks within the social services unit.
Role type
Deputy Head of Special Social Services Unit
Builds
Social service processes and case management for the Wetteraukreis region
Domain
Public Administration / Social Welfare
Required skills
Public Administration degree or equivalent vocational qualification, 5+ years experience in WoGG/BAföG/BuT (if vocational path), process optimization, risk management, onboarding coordination
Preferred skills
Communication, empathy, service orientation, digital solutions interest, initiative
Technologies
None stated
Responsibilities
Support process development and quality standards, handle complex cases under WoGG/BAföG/BuT, coordinate tasks and projects, support risk management implementation, onboard new staff
Seniority
Senior, supervisory IC