Call Center Agent (m/w/x)
On-site
Core
Customer service agent handling active and reactive customer inquiries via all media channels, including phone and digital, for a named client.
Role type
Customer service agent
Builds
Customer service interactions and sales support for a named client
Domain
Customer service / Telecommunications
Deliverable
client delivery
Required skills
PC usage, verbal and written communication, customer orientation, empathy, negotiation skills, German (C1)
Preferred skills
Teamwork, punctuality, self-motivation
Responsibilities
Advise existing customers up to contract conclusion, stay updated through regular training, support the team during busy periods
Seniority
Entry-level / Individual Contributor
