Mitarbeiter:in für die Krankenversicherung in Kiel (w/m/d)
Core
Handling insurance claims and service requests for private households, acting as a qualified contact person for performance processes.
Role type
Insurance claims and customer service specialist
Builds
Insurance claim resolutions and customer service interactions
Domain
Insurance / Healthcare
Deliverable
client delivery
Required skills
Insurance knowledge, customer communication, telephone service, process optimization, decision-making
Preferred skills
Experience in health insurance, medical background, IT proficiency
Responsibilities
Handling performance processes independently, providing professional telephone service on claim topics, communicating with policyholders and providers, optimizing processes within the team