KUNDENBERATUNG (m/w/d) KRANKENKASSE OSNABRÜCK
Core
Customer service representative for a health insurance company, handling inquiries and claims for policyholders.
Role type
Customer service representative (health insurance)
Builds
Customer service interactions and claims processing for health insurance members
Domain
Health insurance / Social security
Deliverable
client delivery
Required skills
Communication, customer service, claims processing, MS Office, 21c|ng
Responsibilities
Provide comprehensive customer advice on statutory health and long-term care insurance via phone, email, and in-person; Process assigned business processes such as maternity allowance, travel cost reimbursement, and treatment cost reimbursements; Retain customers by providing information on additional offers and partnerships.