Sachbearbeitung Garantie (m/w/d)
Core
Handling warranty and guarantee cases for automotive spare parts, wear parts, workshop equipment, and power tools.
Role type
Warranty claims administrator
Builds
Credit notes, return processing, and cost estimates for customers and suppliers
Domain
Automotive retail and distribution
Deliverable
client delivery
Required skills
Commercial training, technical product knowledge, Microsoft Office, independent work
Preferred skills
Automotive trade background, technical assessment skills
Responsibilities
Process warranty and guarantee cases, act as liaison between customers and manufacturers/suppliers, issue credit notes, manage returns, monitor complaints, create cost estimates
Seniority
Entry-level