Sachbearbeiter/Sachbearbeiterinnen (m/w/d) Leistungsgewährung
Core
Managing social benefits (ALG II, housing costs, social aid) and enforcing sanctions for citizens in the Wesel district.
Role type
Senior social benefits case worker (team lead)
Builds
Social security decisions and benefit allocations for the local population
Domain
Public administration / Social welfare
Required skills
Social law expertise (SGB II, I, X), Case management, Decision making, Process optimization, Team leadership, MS Office
Preferred skills
Mobility across the district, Customer orientation, Conflict resolution
Technologies
Allegro, ERP, MS Office
Responsibilities
Conduct initial consultations and determine benefit eligibility, Authorize benefit changes and sanctions in complex cases, Manage appeals and transitions of entitlement, Lead a team of up to two assistants, Optimize workflow processes
Seniority
Senior, hands-on IC with team leadership