Kundenberatung (m/w/d) Inbound
Core
Inbound customer service representative handling incoming calls to provide solutions and optimize customer experience for broadband projects.
Role type
Customer service representative (inbound)
Builds
Customer support solutions for broadband infrastructure projects
Domain
Telecommunications / Broadband infrastructure
Deliverable
client delivery
Required skills
telephone customer service, problem-solving, documentation, MS Office, German (fluent), communication
Responsibilities
Answer incoming customer calls, document and process customer inquiries in internal systems, advise customers on products
