Mitarbeiter (m/w/d) Customer Service gesucht
Core
Customer service representative responsible for independent client care, order processing, and documentation in a medical technology company.
Role type
Customer Service Representative
Builds
Order fulfillment and delivery documentation for medical technology clients
Domain
Medical Technology
Required skills
Order processing, ERP system administration, documentation creation, customer communication, complaint handling, data management
Preferred skills
Previous experience in customer service, sales internal service, or order processing, MS Office proficiency
Technologies
ERP systems, MS Office
Responsibilities
Communicate with national and international clients, process and track orders, create delivery documents, handle customer inquiries and complaints, manage customer and order data in ERP systems, support process optimization
Seniority
Entry to Mid-level, hands-on IC