Mitarbeiter Kundenbetreuung – Installation & Schulung (m/w/d)
Hybrid
Core
Installing, configuring, and training customers on public administration software, plus handling support inquiries and troubleshooting.
Role type
Customer support specialist (installation & training)
Builds
Public administration software solutions
Domain
Public administration / Government IT
Deliverable
product features
Required skills
Software installation, customer training, troubleshooting, technical understanding, communication
Preferred skills
Experience in public administration, IT, business administration, or facility management, driver's license (Class B)
Responsibilities
Install and configure software on-site or remotely, train customers, resolve customer issues and errors, collaborate with support, sales, and development teams