Serviceleiter Nutzfahrzeuge Ulm (m/w/d)
Core
Leading the After-Sale-Service department for commercial vehicles, ensuring service goals, economic success, and customer satisfaction through process management and market strategy.
Role type
Service Department Manager (Commercial Vehicles)
Builds
Commercial vehicle after-sales service operations
Domain
Automotive / Commercial Vehicles
Required skills
Commercial vehicle service expertise, team leadership, strategic planning, process management, market analysis, MS-Office, manufacturer IT systems
Preferred skills
Business administration qualification, technical background
Responsibilities
Lead the After-Sale-Service department, implement service goals, expand economic success, observe market trends and derive strategies, manage service processes including warranty and guarantee handling, represent the dealership in network and sales activities
Seniority
Manager, hands-on leadership
