Werkstattleiter / Werkstattmeister Nfz (m/w/d)
Core
Leading the After-Sale-Service department for Mercedes-Benz and ŠKODA dealerships, managing service processes, warranty claims, and market strategy to ensure customer satisfaction and business growth.
Role type
Senior IC workshop manager (automotive after-sales)
Builds
Service processes, warranty/guarantee handling, and dealership network activities
Domain
Automotive retail and service
Required skills
Team leadership, strategic planning, process management, market analysis, MS-Office, manufacturer-specific IT systems
Preferred skills
Experience with commercial vehicles, business administration background
Responsibilities
Lead the After-Sale-Service department, implement service goals, monitor market trends, manage warranty and guarantee processes, represent the dealership in network and sales activities
Seniority
Senior, hands-on IC
