Kundenbetreuung (m/w/d)
On-site
Core
First point of contact for customers regarding software solutions and technical issues, providing support via phone and email for product selection, installation, and usage.
Role type
Customer Support Specialist (via careerplan.io/jobs/10000-1204256605-S-kundenbetreuung-mwd-at-weise-software-gmbh)
Builds
Software solutions for architects, engineers, freelancers, and municipalities
Domain
Construction technology / Software support
Deliverable
client delivery
Required skills
Customer communication, problem-solving, organization, patience, user orientation
Preferred skills
Basic IT knowledge, construction industry experience
Responsibilities
Answer customer questions about software solutions, assist with installation and usage, provide feedback to developers on new features
Seniority
Individual Contributor