ANWENDUNGSBETREUER/IN m/w/d
Hybrid
Core
Provide customer support and training for Microsoft and DATEV software products.
Role type
Application Support Specialist
Builds
Customer support services and training programs
Domain
Software support (Microsoft, DATEV)
Deliverable
client delivery
Required skills
Customer service, telephone and written communication, training delivery, process improvement, teamwork, self-management, travel readiness
Preferred skills
Experience with Microsoft and DATEV products, willingness to continue training
Technologies
Microsoft products, DATEV programs
Responsibilities
Conduct all service activities independently, provide input for product and process improvements, collaborate on service process optimization, train new team members, deliver training sessions on Microsoft and DATEV programs