Industriekaufmann (m/w/d) - Direktanstellung
Core
Managing after-sales service operations, including spare parts logistics, service order processing, and customer support for industrial equipment.
Role type
Industrial Sales and Service Administrator
Builds
After-sales service processes and customer order fulfillment
Domain
Industrial manufacturing / After-sales service
Required skills
Industrial sales, ERP/PLM systems, Microsoft Office, Customer service, Order processing, Logistics coordination, English language
Preferred skills
After-sales service experience, International sales knowledge, Technical training
Responsibilities
Monitoring and planning spare parts deliveries, Processing service orders and claims, Organizing and billing service visits, Advising customers on after-sales matters, Ensuring Code of Conduct compliance, Managing return shipments
Seniority
Mid-level, operational role