TECHNICAL EXPERT (W/M/D) FIELD SERVICE
On-site
Core
On-site 1st and 2nd-level IT support, building, operating, and administering Windows client and server operating systems, and managing peripheral hardware and software.
Role type
Field Service Technician (IT)
Builds
IT infrastructure and support services for clients
Domain
IT Services / Enterprise IT
Required skills
Windows Client/Server administration, hardware installation and configuration, troubleshooting, ticketing systems (ITIL), Class B driver's license
Preferred skills
Service Desk experience, on-site support experience
Technologies
Windows, ITIL
Responsibilities
Provide 1st and 2nd-level support on-site, install and configure hardware and software, troubleshoot issues, document work in ticketing system
Seniority
Junior to Mid-level, hands-on IC