Callcenter / Kundenservice (m/w/d)
On-site
Core
Handling customer inquiries via phone and email to resolve issues and provide support for an online shop selling batteries and renewable energy products.
Role type
Customer Service Representative
Builds
Customer support for voltimax.de, Amazon, and eBay channels
Domain
Renewable energy / Battery technology retail
Deliverable
client delivery
Required skills
Technical understanding, Customer orientation, Communication, Teamwork, Ticket system usage
Responsibilities
Answering written and phone inquiries, Processing customer complaints, Providing product information and solutions
Seniority
Entry-level