Mitarbeiter IT-Support (m/w/d)
Core
IT support specialist responsible for troubleshooting, installation, and administration of hardware and software systems for mid-sized enterprise clients.
Role type
IT Support Engineer
Builds
IT infrastructure and support services for mid-sized companies
Domain
IT Services / Enterprise Support
Required skills
Windows Server administration, Hyper-V, Terminal Services, Exchange-Server, hardware troubleshooting, software troubleshooting, system documentation
Preferred skills
Security knowledge, Telephony (TK) systems
Technologies
Windows Server, Hyper-V, Terminal Services, Exchange-Server
Responsibilities
Accept, analyze, and resolve incoming incidents; Install and administer hardware and software; Provide remote or on-site support for software and hardware issues; Support internal IT administration team; Create documentation for managed systems
Seniority
Mid-level, hands-on IC