Mitarbeiter Hotline und Service Desk (m/w/d)
Core
Handling customer inquiries via phone, troubleshooting software issues, and testing new software versions for mid-sized enterprise clients.
Role type
Support Specialist (IT/Software)
Builds
Software solutions for mid-sized enterprises
Domain
Business software / IT services
Deliverable
client delivery
Required skills
Phone communication, software troubleshooting, documentation, software testing, minor software customization
Preferred skills
Business administration knowledge, English (basic)