Studentische Hilfskraft (m/w/d) - IT-Support
Core
Provide application support by analyzing user issues via phone, ticket system, or in person, diagnosing technical faults, creating documentation, and testing new software versions.
Role type
Junior IT support specialist (student)
Builds
Application support services for users of a scientific institute
Domain
IT support / Software testing
Required skills
Windows, Linux, MacOS, iOS, Android, web browsers, SQL queries, basic programming
Preferred skills
None stated
Technologies
Windows, Linux, MacOS, iOS, Android, SQL
Responsibilities
Analyze user issues via phone, ticket system, or in person; Diagnose and resolve technical faults; Create and update documentation; Test new software and versions
Seniority
Junior, student