Mitarbeiter Kundenservice Inbound & Qualitätsmanagement (m/w/d) - auf geringfügigen Basis
Core
Handling inbound business transactions related to subscriptions, delivery, and service for Freie Presse, plus quality control to ensure delivery quality.
Role type
Customer service agent (inbound & quality control)
Builds
Subscription and delivery services for Freie Presse customers
Domain
Media / Publishing
Deliverable
client delivery
Required skills
PC basics (Excel), German (fluent, spoken and written), customer service experience (preferred)
Preferred skills
Experience in a call center or telephone customer service
Responsibilities
Process inbound business transactions for subscriptions, delivery, and service; perform quality control to ensure delivery quality.
Seniority
Entry-level / Junior