Teamleiter (m/w/d)
Core
Leading an IT-focused team, serving as the primary point of contact for team needs and acting as a liaison between the team and internal departments like Operations and HR.
Role type
Team Lead (Customer Service/IT)
Builds
IT service operations and team performance
Domain
IT industry / Customer Service
Required skills
Team leadership, motivation, scheduling, strategic support, project management
Preferred skills
Empathy, adaptability to change
Responsibilities
Motivate the team, act as a liaison to internal teams, manage staff scheduling and leave planning, support the Managing Director on strategic questions, lead team-specific projects