Technical Experience Specialst
Core
Guide advanced trial customers through evaluation journeys, combining technical solutioning with consultative sales to drive conversions for an integrated CRM and marketing automation platform.
Role type
Senior IC Technical Experience Specialist (SaaS Sales)
Builds
Trial-to-paid conversions and MRR growth for high-value prospects
Domain
SaaS / CRM & Marketing Automation
Required skills
CRM configuration, marketing automation workflows, funnel and website building, SEO, third-party integrations (Zapier, Make), consultative selling, pipeline management, technical solutioning
Preferred skills
SaaS competitive landscape knowledge, leadership/mentoring, cross-functional collaboration
Technologies
Google Workspace, Zoom, Slack, Facebook, Instagram, LinkedIn, Zapier, Make
Responsibilities
Conduct consultative trial engagements and product demonstrations via Zoom; manage high-value customer pipeline with proactive outreach; execute independent trial nurture strategies; translate platform capabilities into clear business value; identify opportunities to turn support interactions into sales opportunities; collaborate with peers to share best practices.
Seniority
Mid-Senior, hands-on IC