Digital Lead Specialist - Houston, TX
Core
Process and manage sales leads, generate reports, handle payroll bonus data, and support AI prompt engineering for customer-facing applications.
Role type
Operations specialist (lead processing & data management)
Builds
Sales lead database, weekly/monthly performance reports, payroll bonus records
Domain
Home services / Real estate sales operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Data entry, Microsoft Excel/Google Sheets, report generation, AI prompt engineering, call recording management, appointment scheduling
Preferred skills
None stated
Technologies
Microsoft Office (Word, Excel, Outlook), Google Sheets, Hatch, Balto, Enabled Plus
Responsibilities
Enter new leads into the operating system for agents; generate weekly, monthly, and periodic reports for management; process ISC agent payroll bonuses; respond to customer Hatch inquiries and schedule appointments; listen to call recordings and forward to management; maintain and update AI prompts for Hatch and Balto applications.
Seniority
Individual Contributor, entry-level to mid-level (2+ years experience required)