Duty Manager | Waterloo Hotel
Core
Leading day-to-day venue operations to ensure service standards, support teams, and deliver exceptional guest experiences.
Role type
Senior IC venue operations manager
Builds
Hospitality venue services and guest experiences
Domain
Hospitality / Food and Beverage
Deliverable
product features
Required skills
Staff leadership, Food and beverage knowledge, Inventory and stock management, Shift scheduling, Crisis management in busy environments, Guest experience delivery
Responsibilities
Manage staff, oversee opening and closing procedures, maintain service standards, handle guest issues, manage stock levels