Regional Operations Manager
Core
Lead operations across a cluster of depots for a campervan rental marketplace, ensuring fleet availability, operational efficiency, and customer service excellence.
Role type
Senior operations manager (multi-location depot oversight)
Builds
Campervan rental fleet operations and customer booking fulfillment
Domain
Travel & Hospitality (Campervan/RV rentals)
Deliverable
product features
Required skills
Multi-location depot management, P&L and budgeting, SOP implementation, KPI monitoring, team coaching, financial cost control
Preferred skills
Fleet management, vehicle maintenance, process improvement, digital tracking tools, workforce planning
Technologies
Digital tracking tools
Responsibilities
Lead and coach Depot Leaders across multiple locations, ensure compliance with SOPs and customer service standards, monitor KPIs and implement performance strategies, manage P&L and depot cost control, collaborate with Central Ops, Finance, and HR teams, travel frequently to provide hands-on support
Seniority
Senior, hands-on IC