Account Coordinator
Core
Manage customer experience and service delivery for a dedicated portfolio of accounts within the Australian Steel Market.
Role type
Account Coordinator (Customer Service)
Builds
Customer service solutions and product delivery for steel industry clients
Domain
Manufacturing / Steel / Construction
Deliverable
client delivery
Required skills
customer relationship management, solution identification, process improvement, real-time communication, multitasking, attention to detail
Responsibilities
manage customer experience for account portfolio, work with internal stakeholders to deliver products, provide real-time updates on product and service matters, identify and implement system and process improvements